• Fast Dispatch Delivery Australia Wide
  • Great Customer Service Call us at: 03 9386 4566 for support
  • Secure Payment Satisfaction Guaranteed

Privacy Policy

Office Plan understands the importance of keeping your private information secure and confidential.

The privacy notice below outlines our commitment to keeping our customer's information secure, what information is collected and how is it used?

There are three types of information we collect from our customers:

1. Customer supplied information

We only collect personal information about our customers at the account registration stage or at the time of ordering. When you order, we use this information to process and fulfil your order and to notify you about the status of your order. The type of information we will collect includes:
- Your name
- Shipping Address
- Contact number
- Email address

2. Credit/debit card details.

We will never collect sensitive personal information without your explicit consent. The personal information we hold will be accurate and up to date. If you find any inaccuracies in the information you have supplied contact us and we will amend it promptly. No card details will be stored in the system after your order has been accepted.

3. Browser supplied information

We receive and store certain types of information whenever you interact with our website. For example, like other websites, we use “cookies”, which store information when your web browser accesses any online site. This stored information helps to improve the shopping experience for the user.

Some user data is collected to communicate with you during - if you enter a competition, take part in a survey, request a newsletter or contact us via the online electronic forms provided.

Occasionally we may also use the information we collect to notify you about promotions on other goods, services and other offers we think you may find valuable. You can opt out of the mailing list anytime.

 

4. Is any information shared with third parties?

No, definitely not. The information collected by us on this site will never be shared, sold or loaned to any third parties or companies. The only exception to this is as part of our fraud checking procedures, to help us prevent illegal transactions.

Any personal information stored or collected by Office Plan is held only by us at our data centre.

 

5. How do you protect my information?

For peace of mind when you place an order(s) or access your account information online, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. It is also important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.

 

6. Complaint Handling

Office Plan undertakes to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 48 hours. You can contact us by:

email:  info@officeplan.com.au

Phone:  03 9386 4566

7. Web Site Links

We may from time to time establish connections with other companies that will enable you to access their web site directly from our site. However please note that such third-party sites are not under our control and we do not contribute to the content of such sites.

When you click through to these sites you leave the area controlled by Office Plan. We cannot accept responsibility for any issues arising in connection with the third party's use of your data or the site content or the services offered to you by other sites.

 

8. More about ‘Cookies’

Cookies are alphanumeric identifiers that are transferred to your computer through your web browser to enable online database systems to recognise your browser and your visit to any site. And on all shopping sites, this provides innovative shopping features, such as wish lists and the storage of items in your Basket between separate visits etc. Cookies cannot contain malicious code or any ‘computer virus’ so there are no security worries in enabling these in your Internet browser.

Most web browsers are set to automatically accept cookies. The ‘Help’ section of your browsers will tell you how to enable/disable accepting cookies, to notify you every time you receive a new cookie or how to disable cookies altogether if you wish so. However, having cookies disabled will not allow you to take full advantage of most shopping websites and their innovative features. Therefore we recommend you enable the cookies.

 

9. Policy changes

As our internet shopping experience develops our policy may be subject to change. If we decide to do this we will post all changes on this page so that our customers are always aware of our privacy policy and the nature of the information we are collecting, and how it is used and removed from our system. Any changes to the policies made by the Office Plan may take effect immediately.

10. How do I Unsubscribe from Information that you Provide To Me?

It's easy. you can do so by logging into your account online and by updating your preferences.

 

11. Questions and comments?

Office Plan is committed to protecting your privacy. We appreciate your trust in us to continue to keep your information private. If you have any questions/comments about our privacy policy, please email or telephone us without hesitation.

Thank you

Newsletter Subcribe for latest Deal

Follow Us No: